Open Water Swimming Wetsuits
Exchange & Returns
At Blu Smooth we take pride in producing high-quality products free of any defects. We utilise top-quality, high-performance materials. We are committed to a high standard of manufacturing and to delivering products that are free of defects.
If for any reason you aren’t satisfied with your purchase. You are free to exchange or return your purchase within 14 days of receiving the product. We offer free exchanges in order to get you the perfect fit.
Should you change your mind about purchasing the product you may return it undamaged and in its original packaging for a full refund. Shipping of returned purchases is at the customer’s expense.
You may take your wetsuit for a swim:
- Taking your wetsuit for a swim won’t affect any exchange for a different size. Wetsuits atypically feel tight and snug when dry and fitted on land. They will feel looser and more comfortable in the water.
*Please note that this only applies to wetsuits.
Please check your purchase thoroughly when received and notify us immediately should you find a defect. Ensure that all accessories (tags, mesh bags, etc) are returned with the product.
To arrange an exchange please contact your regional distributor within 14 days.
Wetsuits must please be returned in a clean, undamaged condition with all tags and included accessories. Failure to do so can result in a restocking fee.
*Note: All warranty claims are handled separately.
Any returned product must be returned in its original condition and in its original packaging with all tags, etc, intact.
Please note that this returns policy only extends to products bought online at blusmooth.com. Purchases from any other approved Blu Smooth outlets will be subject to the particular seller’s returns policy.
Please contact your regional distributor regarding any returns for products purchased online via blusmooth.com. Proof of purchase will be required with all returns and must be submitted within 14 days of receipt of the product.